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Insights Troubleshooting

  • Insights Frequently Asked Questions

    Find answers to some of the most commonly asked questions about the Insights reporting tool. Note: For help addressing specific errors within repo...

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  • Insights Troubleshooting: Dashboard Access

      This article provides troubleshooting guidance for common issues accessing Insights dashboards. For issues with Insights reports and metrics, pl...

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  • Insights Troubleshooting: Reports and Metrics

    This article provides guidance to troubleshoot issues with Insights reports and metrics.   This article provides guidance to troubleshoot issues ...

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  • How to Categorize Non-Billable Time

      NOTE Prior to the release of the Time Off feature, users tracked time against a special "PTO project" in order to populate time off information...

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  • [Video] Insights Classic: Report Area Too Small

    In this video, you'll learn how to fix a common "available area too small" error when building an Insights report. Related Articles Insigh...

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  • [Video] Insights Classic: Task Hierarchy Structure

      In this video, you'll learn how to seamlessly translate your task order and hierarchy from Kantata's project Task Tracker into Insights r...

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