Proofing Frequently Asked Questions

Proofing Frequently Asked Questions

Q: What is included in Kantata OX Proofing?
A:  Kantata OX Proofing includes the ability to communicate and collaborate on designs, documents, and more, from within your Kantata OX project. You can upload new versions and compare them side-by-side, view asset history, and manage your feedback process.  

Q:  What file types can I upload for proofing?
A: Kantata OX Proofing supports a variety of file types, including images, video, documents, audio, and animation files. See the full list of supported file types.

Q: Can I get a report that shows all the feedback on my asset?
A: Yes. Select the More icon (“  ”) and then Feedback Report.

Q: Can I change my file name?  
A: No, you can not change the File Name within a proof, but you can change the name of the asset. Simply click inside the title box to rename it. 

Q: How many people can review a single proof?
A: All members of a project can review a proof. 

Q: Will clients invited into a Kantata OX project be able to review a proof?
A: Yes, as long as their project permissions allow them to edit project information. If they have a view-only level—such as View Tasks, View Time and Expenses, or View Financials—you cannot add them as reviewers.

Q: Can people review the proof that are not invited to a project?
A: No. Only members of a project can review a proof. 

Q: Do proofs count toward my Kantata OX storage space?
A:  Yes. However, accounts that license Kantata OX Proofing will receive additional storage space.

Q: Is there a maximum file size?
A:  There is no maximum file size but upload speeds may vary based on file size and file type. 

Q: Who can delete a proof?
A: All members of a project that have permission to edit project information can delete a proof. Only members with view-only project permission levels—such as View Tasks, View Time and Expenses, or View Financials—will be unable to delete proofs.

Q: Once I give my feedback, how do people know it’s there?
A: There are two ways people receive your feedback: via email, and a notification in the Activity Feed.

Q: How quickly are the files I upload for proofing available to review? What are the expected upload times of various file types/sizes?
A: Depending on the size and type of the file it will be available in about a minute. The file loads in the background so you can continue your work after uploading a file. See recommendations that allow the person creating and uploading files to optimize their files for use within the proofing Workspace here.